SAFETY STANDARDS
DEVELOP COMPREHENSIVE SAFETY STANDARDS:
CONTENT POLICIES:
PROHIBITED CONTENT ON THE TSUNAMI® APP:
EXPLOITATION OR ENDANGERMENT OF CHILDREN:
Any content that involves the exploitation of children in any form, whether physical, psychological, or sexual.
Materials depicting or encouraging harm to children or putting them in danger.
Content that violates child protection laws or shares personal information about children without legal consent.
INCITEMENT OF HATRED OR VIOLENCE:
Any content that promotes or incites hatred or discrimination based on race, religion, gender, or other factors.
Materials containing threats of violence or harm.
PORNOGRAPHIC OR SEXUAL MATERIALS:
Content containing inappropriate or obscene images or videos.
Materials with inappropriate sexual innuendos.
ILLEGAL ACTIVITIES:
Any content that promotes or supports illegal activities, such as drug trafficking, money laundering, or fraud.
Materials that violate intellectual property rights or other legal rights.
MISLEADING OR FRAUDULENT CONTENT:
Dissemination of false or misleading information with the intent to deceive or harm users.
Content designed to manipulate users for unlawful gain.
ACTIONS AGAINST PROHIBITED CONTENT:
Any violation of these rules will result in immediate action, including the removal of content, account suspension, or permanent ban.
Any illegal or threatening content will be reported to the relevant authorities.
TSUNAMI® is committed to ensuring a safe and respectful environment for all users and takes strict measures against any violations.
USER REPORTING MECHANISMS:
Establish straightforward processes for users to report inappropriate behavior or content.
To ensure a safe and respectful environment, TSUNAMI® provides clear and straightforward processes for users to report inappropriate behavior or content.
HERE'S HOW USERS CAN REPORT ISSUES:
IN-APP REPORTING SYSTEM:
REPORT BUTTON: A visible " REPORT" button will be available on every content page (videos, profiles, comments) to make reporting quick and easy.
CATEGORY SELECTION: Users can select from predefined categories for their report, such as " ABUSIVE CONTENT," " HARASSMENT," " CHILD EXPLOITATION," or " SPAM," to help streamline the process.
DETAILED DESCRIPTION: After selecting a category, users can provide a brief description of the issue they are reporting.
ANONYMOUS REPORTING:
Users can report content or behavior anonymously if they prefer not to disclose their identity. This ensures that users can report concerns without fear of retaliation.
REPORT VIA EMAIL:
Users can also report inappropriate behavior or content by emailing the support team at CONTACT@TSUNAMI.TN with relevant details, such as links, screenshots, or descriptions of the issue.
PRIORITY REVIEW:
Reports will be prioritized based on the severity of the issue, with harmful or illegal content being reviewed immediately.
A dedicated team will assess reports and take appropriate action, such as removing content or suspending accounts, based on the violation.
FOLLOW-UP NOTIFICATIONS:
After submitting a report, users will receive a confirmation message indicating their report has been received.
If necessary, users may be contacted for additional information to help resolve the issue. Updates on the resolution will be sent when applicable.
USER EDUCATION:
TSUNAMI® will periodically remind users about the importance of reporting inappropriate content through in-app notifications and educational content, ensuring everyone contributes to a safe community.
MODERATION PRACTICES FOR TSUNAMI®
To maintain a safe and respectful environment, TSUNAMI® implements robust moderation systems to effectively monitor and address violations.
THESE PRACTICES INCLUDE:
AUTOMATED CONTENT MONITORING:
REAL-TIME ALERTS:
Automated alerts notify the moderation team when content is flagged, enabling quick intervention.
MANUAL MODERATION TEAM:
TRAINED MODERATORS:
A dedicated team of human moderators reviews flagged content to ensure compliance with safety standards. They assess the context, severity, and intent of the content before taking action.
24/7 COVERAGE:
The moderation team operates around the clock to ensure that content is reviewed promptly, especially for urgent issues like child exploitation or threats of violence.
USER-DRIVEN FEEDBACK:
USER REPORTS: In addition to automated and manual moderation, users can report inappropriate content or behavior, which is reviewed by the moderation team.
ESCALATION PROTOCOL: Reports that involve serious violations, such as illegal activities or child safety concerns, are escalated to the appropriate authorities immediately.
CONTENT REVIEW AND ACTION:
CONTENT REMOVAL: Content that violates the safety standards is promptly removed. This includes videos, profiles, comments, and other media that breach guidelines.
ACCOUNT SUSPENSION OR BAN: Accounts found to be repeatedly violating the community guidelines may be temporarily suspended or permanently banned.
WARNING SYSTEM: Users who engage in minor violations may receive warnings. Repeated violations after warnings may lead to more severe actions, such as account suspension.
PREVENTIVE MEASURES:
PRE-SUBMISSION CHECKS: Content uploaded to TSUNAMI® is checked against a database of known harmful materials before being published, preventing problematic content from appearing on the platform.
BEHAVIORAL PATTERNS: The system tracks user behavior to detect patterns of harmful or inappropriate actions, helping identify potential offenders before significant violations occur.
TRANSPARENCY AND REPORTING:
PUBLIC TRANSPARENCY REPORTS: TSUNAMI® will regularly publish transparency reports that outline the types of violations encountered, actions taken, and improvements made to the moderation system.
USER EDUCATION ON COMMUNITY GUIDELINES: Regular educational materials are provided to users to reinforce the importance of adhering to community guidelines and reporting violations.